The print head cable or circuit board is defective.
Solution:
The encoder strip needs to be cleaned with a lint free cloth. If the encoder strip gets dirty, many different problems can occur.
- If the machine still errors, the encoder strip needs to be replaced – Part Number LS4467001
- If the machine still errors, replace the carriage PCB assembly – Part Number LS6543001
- If the machine still errors, replace the Printhead – Part Number LK3211001
- If the machine still errors, replace the Main PCB assembly – Part Number LT0284011
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